Frequently asked questions

Can I rent the car displayed on the website?: All cars listed on our website are available for rent. You also have the option to inspect the car before signing the rental agreement.
Can I rent a car without a deposit?: Yes, you can rent a car without a deposit, but you will need to purchase additional zero-deductible insurance.
Can multiple drivers be added? Is there an extra charge for a second driver?: The car can be driven by all drivers listed in the rental agreement. No additional fee is charged for a second, third driver, and so on. Transferring the car to third parties or subletting it without company approval is prohibited.
Can I travel abroad with a rented car?: Traveling abroad is only possible with prior approval from the company.
When is the deposit refunded?: The deposit is refunded immediately after the car is returned.
How is the rental and return time calculated?: If you pick up the car at 1:00 PM, it must be returned by 1:00 PM. A delay of up to 1 hour is allowed. If the car is returned more than an hour late, an additional day’s rental fee will be charged. In some cases, exceptions can be made upon prior agreement.
Can I return the car in another city?: Yes, you can return the car in another city if this is pre-arranged with the manager.
Can I pick up the car at night or outside working hours?: Yes, you can pick up the car at any time. The rental cost remains the same, but the company may apply a small additional charge for car delivery outside working hours.
Do you offer airport or train station pick-up services?: Yes, we provide airport pick-up services and can deliver the car to the airport or any specified address.
Do you provide 24/7 support?: Yes, our support team operates 24/7.
How do I book a car? Is a prepayment required?: You can book a car by calling us, messaging us, or submitting a request on the website. Typically, the prepayment is 10-20%, but in some cases, it may not be required. Please confirm this with our manager.